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#13295538 Jun 12, 2017 at 03:11 PM
Crew
6 Posts
Hi all...

I have great problems with my account login.
I tried to get a pw reset, but without results or reaction - have they left ?
Since it is long ago I made the account im not sure which email I used then.

Any suggestions will be appreciated ?

Otherwise I cannot return in my previous form.
evol then...
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#13296700 Jun 13, 2017 at 03:18 AM · Edited over 3 years ago
Captains
241 Posts
Hi Raffe,

It is good to hear from you, again! Sorry about your log in trouble.

Usernames and passwords were made case sensitive some time ago. Are you using the right case (upper or lower) when you try to log in?

If you change the case and still cannot log in, you may want to post a notice about this issue in TMW forums. I know you have an account there, but here is the link anyway:

https://forums.themanaworld.org/index.php

If you still have problems and get no response after posting, let us know and I will look into it further for you.

Best wishes,
Rill

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#13379333 Aug 03, 2017 at 05:18 PM
Crew
6 Posts
Hi Rill...

I did try other means of getting through - sadly without any luck.

https://forums.themanaworld.org/viewtopic.php?f=3&t=20222

If you or anyone else could aid me, it would be really cool.

thanks
Raffe
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#13379608 Aug 03, 2017 at 07:33 PM
Captains
241 Posts
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#13381114 Aug 04, 2017 at 05:16 PM
Crew
6 Posts
hmm - no I tried :
passwords@themanaworld.org
themanaworld.reset@gmail.com

but now i will try this :
passwordreset@evolonline.org


Hopefully with more luck !
Thank you for the input Rill.

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#13394235 Aug 13, 2017 at 06:51 PM
Captains
241 Posts
Hi Raffe,

I have been following your TMW forum posts, and have been talking to others, and here is what I would like you to do:

Send another message to passwordreset@evolonline.org from the email account that you have registered here in CRC.

I am keeping my fingers crossed that this will work.

Best wishes,
Rill

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#13395614 Aug 14, 2017 at 06:37 PM
Crew
6 Posts
Hi Rill...

I Mailed my last attempt a few hours ago.
If this wont do it - nothing will, and I am out.

Thanks for your suport
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#13396922 Aug 15, 2017 at 05:37 PM · Edited over 3 years ago
Captains
241 Posts
Hi Raffe,

On Sunday, August 13th, I sent a private message to you at the email address that you used when you registered on this site. That email address is still included in your account here.

Can you please let me know if you received my message? (Also check your Spam folder.)

If you did not receive my message, please go to your account here and click on Edit My Account. Then look at the Notifications tab. The box should be checked that says "receive emails for new private messages". Let me know what you find.

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#13397495 Aug 16, 2017 at 02:40 AM
Captains
241 Posts
Welcome back to the game, Raffe! πŸ˜„
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